Help Center
Frequently Asked Questions
Everything you need to know about Tadawul Radar and online trading.
What is Tadawul Radar?
Tadawul Radar is an independent directory and review platform for online trading brokers. We help traders in the Arab world compare brokers, read honest user reviews, and make informed decisions before depositing money.
Is Tadawul Radar free to use?
Yes, the platform is completely free for users. You can browse brokers, read reviews, compare features, and create an account without paying anything. We earn revenue through affiliate partnerships with some brokers, which never affects our ratings.
Do you offer trading services?
No. Tadawul Radar does not offer trading services, hold client funds, or act as a broker. We are a directory and information platform only. To open a trading account, you must sign up directly with a broker of your choice.
Which countries do you cover?
Our platform primarily serves traders in the Middle East and North Africa — including Saudi Arabia, the UAE, Egypt, Kuwait, Qatar, Bahrain, Oman, Jordan, and Lebanon. Our content is available in both Arabic and English.
How do I write a review?
Log in to your account, go to any broker page, and click "Write a Review". Fill in your rating, a title, your experience, and optionally the pros and cons. Your review will be sent for moderation and typically appears within 24–48 hours.
Why is my review still pending?
Every review goes through manual moderation before appearing publicly. This helps us remove spam, fake reviews, and content that violates our guidelines. If your review has been pending for more than 48 hours, please contact support.
Can I edit or delete my review?
Yes. Go to your dashboard and open "My Reviews". You can edit or delete any review you have submitted — including reviews that are still pending or that have already been published.
Can I write more than one review for the same broker?
No. Each user can only submit one review per broker. If your experience changes over time, please update your existing review instead of creating a new one.
What should I write in a review?
Focus on your genuine experience: how long you traded with the broker, the quality of execution, spreads and fees, deposit and withdrawal experience, and customer support. Be specific, factual, and respectful. Avoid personal attacks, false claims, or promotional content.
How are brokers ranked on your site?
Brokers are ranked using a combination of three factors: verified user ratings, regulatory status, and our editorial research. Brokers with a higher average rating, stronger regulation, and fewer complaints appear higher in the list.
What does the "Trust Status" badge mean?
Each broker receives a trust status based on its average user rating: Trusted (4.0+), Neutral (3.0–3.9), Caution Advised (2.0–2.9), or Reported Scam (below 2.0). Our team can also manually override the status if there are strong external signals.
Can I request a broker to be added?
Yes! We add new brokers regularly based on user demand. Send us the broker's name and website through our contact form, and our team will review it for inclusion.
Do brokers pay to be listed?
No. Brokers cannot pay to be listed, ranked higher, or rated better. Our rankings are based purely on user reviews and editorial criteria. Some brokers have affiliate partnerships with us, but this only affects revenue — never ratings or placement.
How do I create an account?
Click "Register" at the top of the page. Choose a username, enter a valid email address, and create a password of at least 6 characters. You'll be able to log in immediately after registration.
I forgot my password. What should I do?
Click "Forgot Password" on the login page and enter your email address. We'll send you a link to reset your password. If you don't see the email within a few minutes, check your spam folder.
How do I change my email or username?
Go to your account settings page. You can update your username, email address, country, profile photo, and bio at any time. Changes take effect immediately.
How do I delete my account?
Contact our support team at support@tadawulradar.com and request account deletion. We will remove your account and personal data within 30 days, in accordance with our Privacy Policy.
How can I tell if a broker is safe?
Check three things: (1) Is the broker regulated by a recognized authority like FCA, ASIC, CySEC, or a local regulator? (2) What do other users say about withdrawals? (3) Is the broker transparent about fees, leverage, and risk? Always verify the broker's license directly with the regulator.
What should I do if a broker refuses my withdrawal?
First, file a formal complaint with the broker in writing. If that fails, report the issue to the broker's regulatory authority (they usually have an ombudsman or complaint portal). You can also write a review on our platform to warn other traders. If you believe you've been a victim of fraud, contact your local financial authority.
Do you verify brokers' regulatory status?
Yes. Our editorial team verifies regulation claims against official regulator databases before listing a broker. However, we encourage users to double-check a broker's license number directly with the regulator, as regulatory status can change at any time.
How do I report a fake or abusive review?
Click the "Report" button below any review and provide a brief reason. Our moderation team will investigate within 24 hours. Reports are confidential — the reviewer will not know who reported them.